Privacy Policy

At Unifica Corp we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, software applications, cloud platforms, hardware products, and related services (collectively, the «Services»). By using our Services, you consent to the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information we collect through:

• Our website (www.unifica.ai);

• Our software applications and cloud-based platforms;

• Our hardware products (e.g., devices with embedded software or firmware);

• Interactions with our customer support, sales, or marketing teams;

• Other interactions with Unifica, such as events or surveys.

This policy does not apply to third-party websites, applications, or services linked to or integrated with our Services, which are governed by their own privacy policies.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

Account Information: When you create an account, we collect your name, email address, phone number, company details (if applicable), and payment information.

• User Content: Information you submit through our Services, such as code, data, feedback, or support inquiries.

• Communications: Information you provide when contacting us via email, phone, or support portals.

• Surveys and Events: Information you provide when participating in surveys, webinars, or events, such as preferences or professional details.

1. 1. 2.2.Information We Collect Automatically

• Usage Data: Information about how you interact with our Services, including IP address, device type, operating system, browser type, pages visited, features used, and timestamps.

• Analytics Data: Aggregated data about user behavior, collected through cookies, web beacons, or similar technologies (e.g., page views, click patterns).

• Device and Hardware Data: Information from hardware products, such as device IDs, firmware versions, performance metrics, and diagnostic data.

• Location Data: Approximate location based on your IP address or, with your consent, precise location from your device’s GPS (e.g., for location-based features).

1. 1. 2.3.Information from Third Parties

• Partners and Integrations: Information from third-party services integrated with our Services (e.g., cloud providers, payment processors), such as usage or billing data.

• Public Sources: Information from publicly available sources, such as professional profiles, to enhance our marketing or customer support efforts.

3. How We Use Your Information

We use your information to:

• Provide and Improve Services: Operate, maintain, and enhance our software, platforms, and hardware, including troubleshooting and updates.

• Personalize Experiences: Tailor content, recommendations, and features to your preferences and usage patterns.

• Process Transactions: Manage subscriptions, hardware purchases, and payments.

• Communicate: Respond to inquiries, send service-related notifications (e.g., updates, security alerts), and provide customer support.

• Marketing and Promotions: Send promotional emails, newsletters, or event invitations (with your consent where required). You can opt out at any time.

• Analytics and Research: Analyze usage trends to improve our Services, develop new features, or conduct market research.

• Security and Compliance: Detect and prevent fraud, unauthorized access, or violations of our Terms of Service, and comply with legal obligations.

• Hardware Optimization: Collect diagnostic and performance data from hardware products to ensure functionality and provide updates.

4.How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Service Providers

We share information with trusted third-party service providers who perform functions on our behalf, such as: Hosting and cloud services, payment processing, customer support tools, analytics and marketing services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 With Business Partners

We may share information with partners when you use integrated third-party services (e.g., APIs, SDKs) or participate in co-branded events.

4.3 For Legal Purposes

We may disclose information to comply with legal obligations, such as responding to subpoenas, court orders, or regulatory requests, or to protect our rights, property, or safety, or that of our users or third parties.

4.4 In Business Transfers

If Unifica is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and any changes to how your information is handled.

4.5 With Your Consent

We may share information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings or our cookie consent tool (where applicable).

6. Your Choices and Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

6.1 Access and Correction

You can access and update your account information through your account settings or by contacting us.

6.2 Deletion

You can request deletion of your personal information, subject to legal or contractual obligations (e.g., retaining billing records).

6.3 Opt-Out

Marketing Communications: Unsubscribe from promotional emails using the «unsubscribe» link or by contacting us. Cookies and Tracking: Opt out of non-essential cookies via our cookie consent tool or browser settings.

6.4 Data Portability

You may request a copy of your personal information in a structured, commonly used format (where technically feasible).

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include encryption, access controls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

• We retain personal information for as long as necessary to provide the Services, fulfill our legal obligations, resolve disputes, or enforce our agreements. For example: Account information is retained while your account is active and for a reasonable period thereafter (e.g., for billing or audit purposes).

• Usage data may be retained in anonymized form for analytics.

• Hardware diagnostic data is retained to support product functionality and updates.

• When information is no longer needed, we delete or anonymize it in accordance with our data retention policies.

9. International Data Transfers

Unifica operates globally, and your information may be processed in countries outside your jurisdiction, including the United States, where data protection laws may differ. We ensure appropriate safeguards, to protect your information in compliance with applicable laws.

10. Children’s Privacy

Our Services are not intended for individuals under 16 years old. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will take steps to delete it. Contact us at [email protected] if you believe we have inadvertently collected information from a child.

11. Third-Party Services

Our Services may include links to or integrations with third-party services (e.g., cloud providers, payment processors). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before interacting with them.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, Services, or legal requirements. We will notify you of material changes by posting the updated policy on our website or through the Services, with the «Last Updated» date revised. Your continued use of the Services after such changes constitutes your acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Unifica Corp

Email: [email protected]

Website: www.unifica.ai